Seller MomentumAmazon FBA reimbursement service
Amazon loses, damages and miscounts FBA inventory more often than most sellers notice. We audit your account and file the claims for you.
What our Amazon reimbursement audit checks
- Units lost or damaged inside Amazon warehouses.
- Inbound shipment discrepancies, where fewer units were received than you sent.
- Customer returns that were refunded but never came back, or came back to the wrong place.
- Misplaced inventory that was never found or credited.
- FBA fee overcharges from incorrect size or weight measurements.
How an Amazon reimbursement claim works
Amazon reimburses many of these cases on its own, but not all of them. We compare your inventory, shipment and returns reports, find the gaps Amazon has not credited, and open a claim for each one with the evidence attached.
Every claim is filed through your own Seller Central account with minimum permissions. You can see each case and its outcome.
Why use a reimbursement specialist
Claims have time limits and need the right evidence in the right format. Checking reports every month is slow work that most sellers never get to. Our background in FBA inventory and shipments is what this job needs.
Questions sellers ask
What is an Amazon reimbursement?
A credit Amazon pays when it loses or damages your FBA inventory, or refunds a customer whose return never reaches the warehouse.
How far back can you check?
Amazon has claim windows that differ by case type. We check every case that is still inside its window when we start.
Is it safe to give you access?
Access goes through Amazon's own authorization with only the permissions the audit needs. We never ask for your password and you can remove access at any time.
Talk to Faizan about your account
Tell us your marketplace and what is going wrong. We reply within one working day.