Services

Everything we do happens inside your Seller Central account, through access you grant and can remove. Each service below lists exactly what is included.

Account management

Day to day running of your Seller Central account. We watch the account every working day, act on what Amazon sends, and send you a short weekly report on sales, stock and account health.

Handled by Faizan Mustafa Learn more

  • Daily check of orders, performance notifications and case log
  • Seller Support cases opened and followed through to a resolution
  • Weekly report: sales, stock cover, account health and next actions
  • User permissions kept to the minimum each task needs

Catalog and listing management

Listings that are complete, accurate and searchable. This is where we have done the most work: more than a thousand listings corrected across client accounts.

Handled by Faizan Mustafa Learn more

  • New listings built from scratch, including variation families
  • Title, bullet, description and backend keyword updates
  • Fixing suppressed, stranded and incomplete listings
  • Size, color and variation corrections, and catalog cleanups

Account health and compliance

Keeping your Account Health Rating green. We read every policy warning, work out the root cause, and write the appeal or plan of action when one is needed.

Handled by Faizan Mustafa

  • Policy violation and listing compliance fixes
  • Plans of action and appeals written from the evidence
  • Product compliance documents requested by Amazon
  • Performance notifications tracked until they are closed

Inventory and FBA shipments

Enough stock to stay in stock without paying storage fees on stock that sits. We plan replenishment and build FBA shipments that check in cleanly.

Handled by Faizan Mustafa

  • Restock planning from sales velocity and lead times
  • FBA shipment creation, labeling and carrier booking
  • Stranded and excess inventory clean up
  • Reconciliation of lost and damaged units

PPC management

Sponsored Products and Sponsored Brands campaigns set up and managed so that ad spend follows profit, not just clicks.

Led by Abu Bakr, our head of PPC Learn more

  • Campaign structure by product and match type
  • Weekly bid and budget changes from search term data
  • Negative keyword harvesting to cut wasted spend
  • Monthly ACoS and TACoS review with you

Listing images and A+ content

Product images, infographics and A+ modules made for Amazon's image rules and for shoppers who scroll on a phone.

Handled by Faizan Mustafa Learn more

  • Main image checks against Amazon image requirements
  • Infographics and lifestyle images
  • A+ content and brand story modules
  • Storefront layout for brand registered sellers

FBA reimbursement recovery

Amazon loses, damages and miscounts FBA inventory more often than most sellers notice. We audit your account and file the claims so the money comes back to you.

Handled by Faizan Mustafa Learn more

  • Lost and damaged warehouse inventory claims
  • Inbound shipment discrepancy reconciliation
  • Customer returns that were refunded but never came back
  • FBA fee overcharge checks

Product research and sourcing support

For sellers adding products. We size the niche, cost the product and tell you honestly whether the numbers work before you order stock.

Handled by Faizan Mustafa

  • Keyword and niche research with demand and competition data
  • Landed cost and profit sheets per product
  • Shortlists and supplier questions ready for trade fairs
  • Test listing plan for new products

What we need from you

For a first review we ask for these reports, downloaded from Seller Central or shared through authorized access:

  • Business report (by ASIN, last 60 days)
  • Sponsored Products search term report
  • Inventory and stranded inventory reports
  • Account Health page screenshot or access

We do not need, and will not ask for, your password, bank details or buyer personal information.